Satisfaction with service provided by DX.com

Thank you for offering us the opportunity to serve you. Please take this brief survey to share your experience using our service and help us improve in the future.

1. Overall satisfaction with the service provided by DX.com

2.How satisfied are you with the time taken to respond to telephone/Email/Livechat window enquiries?

3.How do you rate the courtesy and patience of our Customer Support in dealing with you?

4.How do you rate the personality and profession of our Customer Support in dealing with your questions?

5.How satisfied with the solution offered by our Customer Support for the questions you came across?

6.Do you have any suggestions how we might improve our service?(multiple choice)

Other suggestions, please tell us here:


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