Package Tracking, Returns & RMA  -  Package was returned to DX.

Package was returned to DX.

The customer is responsible for all customs and tax issues and verifying the accuracy of the address. If the package is returned due to any of the following reasons, a replacement will require a redelivery fee and if you want a refund, certain amount of delivery fee will be deducted according to the order value.

1. Returned due to incomplete/wrong address provided by customer
2. Returned by the destination country’s Customs
3. Returned due to non-delivery: customer does not pick up the package at the local post  
4. Returned due to refusal of the package by customer

If the package is returned due to wrongly printed address on the package, the replacement will be free or it will be completely refunded. Please request a resend or refund here.

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