Orders  -  What are the processing steps for DealExtreme New Order System?

What are the processing steps for DealExtreme New Order System?

Order Status

Explanation

Options Available

 

Edit Order

RePay

Rate

Re-Order

Cancel

PendingPayment

Order has not been paid.

yes

yes

no

yes

yes

PartialPayment

Processing paused due to incomplete payment.  Please check your email for the payment link

yes

yes

no

yes

yes

PaymentProcessing

Payment is being processed

No

No

No

Yes

yes

PaymentConfirmed

Payment verified.  Order is being processed

yes

no

no

yes

yes

Waiting for supplier

One or more of your items are temporarily out of stock.  Please check your invoice or the item’s description for an ETA

yes

no

no

yes

yes

PrepareShipment

Order is being packaged

no

no

no

yes

yes(contact CS to process)

PartialShippment

One or more of your items are not currently available.  The available portion has been shipped first.  The rest will be shipped later

no

no

no

yes

yes(Only unshipped item can be cancelled)

FullShipment

All items have been shipped.

no

no

yes

yes

no

Canceled

The order has been cancelled

no

no

no

yes

no

Locked

Processing paused per customer request.  Order being edited

no

no

no

yes

no

Dispute

PayPal Dispute Issued

no

no

no

yes

no

Chargeback

Credit Card Chargeback Issued

no

no

no

yes

no

Claim

PayPal dispute has been upgraded to “Claim”

no

no

no

yes

no

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