Q: What’s the difference between DXSOUL and DX.COM?
A: DXSOUL is a customized site which made for DX US customers and we aimed to offering better service as below:
If you want to know more please click dxsoul.com
Q: Do you have warehouse in USA?
A: There is no US Warehouse, we send DXSOUL goods from world factory to USA, and have cooperation with INTERNATIONAL BRIDGE to make faster delivery.
Q: Do we need to pay extra GST or duty for DXSOUL parcels?
A: No, it is an all inclusive price, no additional charge.
Q: How can I contact you if I have any suggestion and question about your service?
A: Please contact us by following ways:
1. DXSOUL Email: [email protected]
2. Ticket System
3. DXSOUL Forum
Q: If I am a non-registered customer, how can I contact you if I have any question after I place an order?
A: If you are a non-registered customer that cannot contact our customer service via ticket system, please send email to our official email address as follows:
We will reply you as soon as possible.
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